Returns Policy

We hope that you love everything you buy from ReCreate Store. However, in the event that you need to return an item our policy lasts 7 days. If more than 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Conditions for Refund or Exchange
Your item must be unused and in the same condition that you received it.
Your item must be in the original packaging with original labelling.
We require your receipt or proof of purchase.

Please allow 5-7 days for refunds to be processed. Your refund will automatically be applied to your credit card or original method of payment. If you have any questions about returning an item, you are most welcome to contact us at hello@recreatestore.co.nz.

Return Shipping
To return your product, you should mail your product to ReCreate Store, 305 Alexandra Street, Te Awamutu 3800, New Zealand. Return shipping costs are the responsibility of the customer and are non-refundable.